We are increasingly seeing the use of building contractor networks appointed by insurers to validate claims. Generally we feel this inadequate as the representatives do not have the varied knowledge base that an insurance claim requires.You may be presented with a schedule that you feel is inadequate. If you have any issues with claims with […]
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The proprietors of the Lion and Lobster had worked hard since the opening of their restaurant on October 2008 to push business onwards and upwards. Unfortunately, ICS received a phone call in the early hours of the morning of 21st August 2009 to assist with the potential claim following a fire at the Sillwood Street […]
Read moreA recent survey by Aviva has suggested that as many as 86% of household are underinsured. Insurance Daily reported that as many as 50% of claims for damage to buildings are being settled below the cost of reinstatement, which could have a significant impact on property owners who would have to fund the difference themselves.
Read morePolicyholders often feel that they are poorly prepared when presented with the need to claim under their policy. Despite many policies having a section on “how to claim”, what follows is generally a complicated policy wording which without knowledge of how to interpret the cover, leaves many policyholders in the dark.
Read moreA £10.5 billion flood forecasting centre has been opened to help insurers predict flooding. This 24hr centre will use the latest technology to provide data to local authorities on coastal and river flooding. It will be interesting to see how effective this warning system will be. Previous flooding in June 2007 was predicted and warnings […]
Read moreIn March, Mr and Mrs Squires received a call from their daughter whilst on holiday, to advise that their house had suffered substantial damage from an arson fire. When they returned home they were visited by loss adjusters. Although the Police did not suspect the retired couple, loss adjusters opted to appoint special investigators to […]
Read moreInsurance Claim Solutions received a call from Whitburn Lodge who suffered water damage to decorations from the top guest room. The guest had been showering for a considerable period of time and it appears that his badly placed foot had caused the build up of water. An embarrassed guest quickly left that morning and ICS […]
Read moreFlash flooding on the 7th July 2009 caused damage to business premises on London Road in Brighton. ICS were called to deal with the Crown and Anchor pub and Richard Lemon Photography as water flowed into the ground floor of the buildings. Emergency contractors deployed sandbags, lifted carpets and installed drying equipment to try and […]
Read moreInsurance Claim Solutions secured large cash payment for a client who suffered an escape of water in their kitchen. An eventual cash settlement of £35,000 for repairs to the kitchen and alternative accommodation. Loss adjusters argued that the damage was less extensive than presented but eventually conceded after a lengthy site meeting and negotiation. As […]
Read moreMr and Mrs Barnes had a concealed leak in the floor of their large bungalow which was only discovered when damp appeared on the walls. This was in October 2007. Their insurer appointed their own in-house loss adjuster to look at the claim. ICS visited two months ago after we were recommended by a concerned […]
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