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Insurance Claim Solutions

Need help with your insurance claim? Speak to us today.

At ICS, we liaise directly with the insurance company and their loss adjusters. Handling your claim for you – from start to finish.

Enquire Today!

If you have a claim or would like to speak to someone please complete the form below and we will get back to you within 2 hours.

    Name*

    Phone Number*
    Email Address*

    How can we help you?
    Your Message*

    10 Years' Experience

    Unparalleled knowledge of the insurance industry.

    Honest & Personal Service

    Independent, working for you and your interests.

    Attention to Detail

    Presenting your claim to maximise your settlement.

    Transparent Pricing

    Upfront, bespoke and flexible fee structures.

    Our Services

    Fire
    Here at ICS we are experienced with fire damage claims; from securing temporary accommodation to preparing your claim and assisting throughout the whole process.
    Floods
    ICS put you, the policyholder, first when it comes to flooding. On your behalf, we will evaluate the best claim settlement for your situation as well as secure interim payments for lost contents.
    Theft
    We work directly in the interest of the policy holder. From securing your property to assessing the true value of your possessions and negotiating the maximum claim entitlement.
    Drainage
    At ICS, we ensure the correct presentation of drainage claims with comprehensive end-to-end claims management and experience with shared drainage claims.
    Impact Damage
    Remember that the damage isn't always immediately visible. We can help with assessing damage, organising repairs, arranging temporary accommodation and providing surveyor reports.
    Commercial
    We can assist with commercial claims to reduce your business losses. Including; liaising with your accountant, arranging an alternative trading site or system and providing a fixtures and fittings claims.

    Once you have instructed us to manage your insurance claim we will:

    Deal With Your Insurer

    • Discuss the outline of your claim with you.
    • Write to you confirming the agreed fee.
    • Meet and negotiate with the insurance company representative and/or loss adjuster on your behalf.
    • Manage your insurance claim from start to finish.
    • Present a fully quantified claim to your insurers based on your maximum entitlement.

    Help Get Things Back To Normal

    • Organise repairs to your home or business.
    • Organise and ensure the security of your property.
    • Contact structural engineers and chartered surveyors to provide professional advice and specifications of works.
    • Provide building quotations.
    • Advise on the best settlement option for your circumstances.

    By undertaking the above activity, we will be able to provide a personal service for a personal issue. This will allow you to continue with your daily life as much as possible, minimising the need for insurance related stress and worry.

    Get In Touch

    If you have a claim or would like to speak to someone please complete the form below and we will get back to you within 2 hours.
    The primary areas we cover are Sussex, Surrey, Kent, Hampshire, London and Greater London but please feel free to contact us wherever you are located.

      Name*

      Phone Number*
      Email Address*

      How can we help you?
      Your Message*

      Our Team

      Paul Edmonds – Managing Partner 

      Paul has worked in insurance since graduating university and gained 10 years’ experience as a loss adjuster.

      Clare Michaelides – Claims Manager

      Clare ensures that we keep the momentum in your claim, from chasing insurers to assisting in sourcing estimates and valuations.

      Ross Birch – Senior Claims Consultant

      Ross has a wealth of experience having worked in the insurance industry for over 20 years.

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