Blog

Many homeowners, shops and businesses will be affected by the rainfall last week, making flood and water damage insurance claims inevitable. Insurers will be unable to cope with the volume of flood claims and this will leave many policyholders feeling vulnerable and neglected. From the outset, insurers may appoint a disaster restoration company – but […]

We have recently concluded a claim for Mr and Mrs Heath in Surrey. They initially contacted their insurer following a water leak from their dishwasher. The property was very well maintained and had oak floor throughout the kitchen and dining area. Their insurers appointed BVS, a validation company who have a remit to conclude the […]

It is important that the correct professionals are appointed to assist with your  fire and flood insurance claims. If there has been a substantial fire or flood and the property is uninhabitable we would always recommend appointing an independent insurance surveyor. Insurers will often try to resist the need for a surveyor – mainly as […]

If your home in Surrey or Sussex has been damaged by fire, you don’t need to deal with your insurer’s loss adjuster alone. As independent loss assessors based in Brighton, we work across the whole region, representing policyholders, not insurers, from the first call through to final settlement. Local coverage, local knowledge We work with […]

Insurance Claim Solutions primarily cover insurance claims in Surrey and Sussex, Kent, Hampshire and Greater London. We look at every claim individually and even if it is slightly out of our area will endeavour to provide some form of help even if it  is some basic guidance. A large percentage of our  insurance claims are […]

Many homeowners, shops and businesses will be affected by the rainfall last week, making flood and water claims inevitable. Insurers will be unable to cope with the volume of flood claims and this will leave many policyholders feeling vulnerable and neglected. From the outset insurers may appoint a disaster restoration company – but the fees […]

It is at this stage, some four weeks after your burst pipe claim that progress will grind to a halt. Drying equipment may be in the home, but it is not dry yet. Contents are due for restoration but you are not sure if you want water damaged items back. It is likely you have […]

It is not until you come to claim that the the complexities of an insurance contract become a reality . These are legal documents often dressed up as “simple to understand and easy to navigate”. In reality, even with the limited protection provided by the FCA and the Insurance Act 2015, these are still weighted against the […]

I have a flurry of subsidence claims on my desk, where the policyholder has felt poorly represented by their insurers agents, Innovation Group. I am aware of this company and their practices, but I decided to do some further research. The Guardian suggested in 2008, although CIS and RSA would not confirm or deny it, that […]