Call for a free consultation: 01273 573888

Our philosophy

“I worked as a senior loss adjuster for ten years. I was tired of declining and adjusting claims, achieving fee targets and service standards. Typically, 7 days after I met a policyholder on a major fire or flood, I lost sight of their needs in a flurry of new claims and visits.

When the documentation did arrive, it was clear that the policyholder had no idea what they could claim for, or how to present it. It was also clear that the limited advice I was able to provide as a loss adjuster was not enough to enable them to structure and control the claim. They had lives to lead and businesses to run. As my full time job, this made it both easier and harder.

I could have talked for hours about the frailties of the claims process and how it is horribly weighted against the policyholder. But rather than talk about it, I decided to form Insurance Claim Solutions.

I wanted to create a company that focused on the policyholders’ needs, something I was unable to do as a loss adjuster. I also wanted to use my professional skills to ensure that their interests were protected and claims fully met, whilst providing a great service.

With Insurance Claim Solutions I think I have achieved this, and I hope you will too.”

Paul Edmonds, Managing Partner

Our Team

Paul Edmonds – Managing Partner 

I have worked in insurance since graduating university, and gained 10 years experience as a loss adjuster working for the insurers.

Clare Michaelides – Claims Manager

Clare ensures that we keep the momentum in your claim, from chasing insurers to assisting in sourcing estimates and valuations.

Ross Birch – Senior Claims Consultant

Ross has a wealth of experience having worked in the insurance industry for over 20 years.

Request a Call Back

If you have a claim or would like to speak to someone please complete the form below and we will aim to get back to you within 2 hours.









Or Call us on 01273 573 888

Latest News

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It is at this stage, some four weeks after your burst pipe claim that progress will grind to a halt. Drying equipment may be in the home, but it is not dry yet. Contents are due for restoration but you...

Insurance and the Government

It is not until you come to claim that the the complexities of an insurance contract become a reality . These are legal documents often dressed up as "simple to understand and easy to navigate". In reality, even with the limited protection...