Insurance brokers play a key part in the claims process. They will have good knowledge of your policy and cover and will be able to give you basic advice on how to claim.
The insurance broker will notify the insurance company of your loss and request a claim form. However, it is unlikely that they will have the capacity or resources to manage your claim from end to end.
Insurance Claim Solutions have good relationships with a number of national insurance brokers. They realise that a claim will require specialist attention from day one, assessing the severity of the damage and making provision for continuation of the business.