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July 7, 2014
ICS – Home insurance revolution in the near future?

Consumers are constantly trying to find the best insurance deal and many are confused by the sheer choice of policies, different types of insurance and the like. Although Insurance Claim Solutions acts on the claims side of the insurance industry, we take an interest in consumer needs. There has been talk recently about a possible […]

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May 27, 2014
Dealing with Insurance Company Suppliers – how we can help?

Insurance companies use suppliers to try and settle building and contents claims – this can range from an electrical supplier through to using their own building contractors, surveyors and project managers. Whilst this is advertised by mainstream insurers as a way of helping, more often than not this complicates the claim process and ends in […]

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April 16, 2014
Fire Damage Insurance Claims – How We Can Help

As what could be the ‘cheapest house in the UK’ goes on sale in Lincolnshire for just £7,000 due to severe fire damage, the importance of protecting your home against such disasters becomes all too clear. The property in Gainsborough is listed on Rightmove and is set to be auctioned on May 13th if it […]

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February 19, 2014
Secondary Flooding – Do Not Repair Yet!

With the water table remaining so high, it is important not to bow to insurer pressure to carry out a repair to your home. You may also feel like you want to get on with the repairs and get your life back. The potential to flood again is high and if repairs are carried out […]

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January 30, 2014
Help with fire and flood claims – nothing is happening!

It is at this stage, some four weeks after the floods and storms that your claim will start to stand still. It is likely you have been moved out of your home and are in temporary accommodation but the loss adjuster or representative is now overwhelmed with paper work from smaller claims leading to a […]

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January 7, 2014
Independent Loss Adjusters

Independent loss adjusters or independent loss assessors act on behalf of the public when they suffer loss or damage to their home or business. The loss assessor’s role is to manage the claim effectively for the policyholder, ensuring that all areas of damage are covered. It is important to ensure that the loss assessor acting […]

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November 15, 2013
Aviva and Asprea

In an ever changing industry, Aviva has bought a building repair network, Asprea, to manage all of their building claims. Whilst it is not unusual for an insurer to have an owned validation service, it does mean there is a lack of independence in the claim process. Additionally, the Asprea field operatives we have encountered […]

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November 1, 2013
Storm and Flood Claims

Insurers advertise that they settle claims quickly! In reality, insurers are keen to settle claims quickly as it potentially reduces the amount they have to pay on the claim. Insurers are also keen to pay “cash”, hoping the lure of money in a recession will reduce their outlay. The result is the potential for more […]

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