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November 1, 2013

Storm and Flood Claims

Insurers advertise that they settle claims quickly! In reality, insurers are keen to settle claims quickly as it potentially reduces the amount they have to pay on the claim. Insurers are also keen to pay “cash”, hoping the lure of money in a recession will reduce their outlay. The result is the potential for more […]

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August 23, 2013

Insurance Building Networks

We are increasingly seeing the use of building contractor networks appointed by insurers to validate claims. Generally we feel this inadequate as the representatives do not have the varied knowledge base that an insurance claim requires.You may be presented with a schedule that you feel is inadequate. If you have any issues with claims with […]

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August 7, 2013

Fire at popular Brighton Pub

The proprietors of the Lion and Lobster had worked hard since the opening of their restaurant on October 2008 to push business onwards and upwards. Unfortunately, ICS received a phone call in the early hours of the morning of 21st August 2009 to assist with the potential claim following a fire at the Sillwood Street […]

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August 7, 2013

86% of households are under-insured

A recent survey by Aviva has suggested that as many as 86% of household are underinsured. Insurance Daily reported that as many as 50% of claims for damage to buildings are being settled below the cost of reinstatement, which could have a significant impact on property owners who would have to fund the difference themselves.

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August 7, 2013

Lack of claim knowledge hinders policyholders

Policyholders often feel that they are poorly prepared when presented with the need to claim under their policy. Despite many policies having a section on “how to claim”, what follows is generally a complicated policy wording which without knowledge of how to interpret the cover, leaves many policyholders in the dark.

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August 7, 2013

A New Flood Forecasting Centre Opens

A £10.5 billion flood forecasting centre has been opened to help insurers predict flooding. This 24hr centre will use the latest technology to provide data to local authorities on coastal and river flooding. It will be interesting to see how effective this warning system will be. Previous flooding in June 2007 was predicted and warnings […]

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August 7, 2013

Desperate policyholder in cry for help…

In March, Mr and Mrs Squires received a call from their daughter whilst on holiday, to advise that their house had suffered substantial damage from an arson fire. When they returned home they were visited by loss adjusters. Although the Police did not suspect the retired couple, loss adjusters opted to appoint special investigators to […]

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August 7, 2013

Whitburn Lodge Hotel suffers unique escape of water…

Insurance Claim Solutions received a call from Whitburn Lodge who suffered water damage to decorations from the top guest room. The guest had been showering for a considerable period of time and it appears that his badly placed foot had caused the build up of water. An embarrassed guest quickly left that morning and ICS […]

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August 7, 2013

Brighton flooding causes damage to local business…

Flash flooding on the 7th July 2009 caused damage to business premises on London Road in Brighton. ICS were called to deal with the Crown and Anchor pub and Richard Lemon Photography as water flowed into the ground floor of the buildings. Emergency contractors deployed sandbags, lifted carpets and installed drying equipment to try and […]

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August 7, 2013

ICS secure large cash payout for Client.

Insurance Claim Solutions secured large cash payment for a client who suffered an escape of water in their kitchen. An eventual cash settlement of £35,000 for repairs to the kitchen and alternative accommodation. Loss adjusters argued that the damage was less extensive than presented but eventually conceded after a lengthy site meeting and negotiation. As […]

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