• Storm and Flood Claims

    Insurers advertise that they settle claims quickly! In reality, insurers are keen to settle claims quickly as it potentially reduces the amount they have to pay on the claim. Insurers … Read more

  • Insurance Building Networks

    We are increasingly seeing the use of building contractor networks appointed by insurers to validate claims. Generally we feel this inadequate as the representatives do not have the varied knowledge … Read more

  • Desperate policyholder in cry for help…

    In March, Mr and Mrs Squires received a call from their daughter whilst on holiday, to advise that their house had suffered substantial damage from an arson fire. When they … Read more


We aim to provide a collection of news stories which reflect the current views and news from insurance industry. These articles will often relate to insurance claims and how the they affect policyholders. If you have an interesting article to place on our website please let ICS know.