Our Services - Help with your Claim

Our normal policy is to make a no charge visit to your home or premises to discuss your requirements and make an initial assessment of the damage.

 

Once we have been instructed to manage your insurance claim we will carry out the following:

  • Write to you confirming the agreed fee
  • Organise emergency cleaning, boarding and installation of dehumidifiers
  • Meet with the insurance company representative and/or loss adjuster on your behalf
  • Present a fully quantified claim to your Insurers based on your maximum entitlement
  • Instruct structural engineers and chartered surveyors as necessary to provide professional advice and specifications of works
  • Provide building quotations from our approved contractors
  • Negotiate and manage your insurance claim from start to finish
  • Offer you the maximum support
  • Offer you the best settlement option for your circumstances - you may want to carry out alternative works, upgrade your property or receive a cash settlement.

Our Approach

  • Mutual respect?
    It is easy to criticise the loss adjusting profession and use this as justification for the appointment of a loss assessor...
  • Every cloud
    It is important to take a step back and see the potential of your claim...
  • Fee structure
    Our fees are tailored to meet your specific circumstances. They are normally charged as a percentage of the amount recovered...
  • My philosophy
    I worked as a senior loss adjuster for ten years. I was tired of declining and adjusting claims...