Lack of claim knowledge hinders policyholders

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Paul Edmonds

About Paul Edmonds

Paul is the Managing Partner of ICS.

Policyholders often feel that they are poorly prepared when presented with the need to claim under their policy. Despite many policies having a section on “how to claim”, what follows is generally a complicated policy wording which without knowledge of how to interpret the cover, leaves many policyholders in the dark.

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